EOS 7D problem - Canon service notice

[Benw]

"Canon has said it is investigating an issue with its recently released EOS 7D digital SLR. In a service notice it says there is an occasional issue where traces of a preceding frame may be visible in images captured in continuous shooting mode"

More here: http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=139&modelid=19356&keycode=2112&id=60427

Shouldn't be a huge issue, they're apparently going to resolve it with a firmware update, but worth being aware of if you have one of these.

[Bandit]

Canon..hmmm..bless em :snap2: The Windows Vista of the camera world:grin:

[Mark D]

Dont think so

[Bandit]

Dont think so

They do have a lot of re-calls :snap2:

[Mark D]

True but i suppose thats the penalty with being forward thinking?:cray:

[Bandit]

True but i suppose thats the penalty with being forward thinking?:cray:

I think it's the penalty of poor quality control and testing the product on the client. :snap2:

[Mark D]

Well we shall have to see i suppose

[Bandit]

Give it 6 months and it will be fine. I just think it unwise to buy a new model anything from Canon until it gets "tested" :snap2:

[Mark D]

What i always do is actually buy the last of the old model of most recent!:hunter:

[Bandit]

What i always do is actually buy the last of the old model of most recent!:hunter:

Good plan :Dm

[kangeroo5]

I'm surprised nobody has stated the obvious on this matter - should have bought a Nikon!! ***sarcasm3**

[Stevepud]

that is pretty poor of Canon - Definatley sounds like the way Micro$oft works.... Rush a product out there, get the PAYING customers to test then fix any problems later.

Sadly I doubt very much that it's limited to Canon and MS though.

[Benw]

that is pretty poor of Canon - Definatley sounds like the way Micro$oft works.... Rush a product out there, get the PAYING customers to test then fix any problems later.

Sadly I doubt very much that it's limited to Canon and MS though.

tbh - I dont have a problem with this - these are so complex systems, that 'unintentional features' are likely to arise regardless of manufacturer or UAT/QA processes.

It's not about their being an issue, its about how its dealt with, and a clear informative bulletin explaining the circumstances of a minor issue, followed by a firmware update to resolve it, is spot-on in my book..

and I'm a Nikon user!

[ALDP]

Ah - a good ol' Canon vs Nikon thread! ;-)

Agree with Benw - buy any new model & you can expect minor glitches which need to be ironed out. It's not that that is the issue - it's how it is dealt with afterwards.

Just to fuel the Canon vs Nikon thing further, what was it with Nikon D700? Black dot issue (similar to the the 5d MkII), an autofocus tracking problem, and some flash- issues. All of which were fixed with a firmware update.

The big companies are all much of a muchness when it comes to not testing products to the n-th degree before releasing them. 99% is good enough as long as the final 1% comes pretty soon after.

[Stevepud]

Yes Ben - you do make a good point.
You know as well as I do though that in the case of MS, they seem to just chuck a mildly tested product out, and then spend the next 7 years patching it on an almost daily basis.

I agree it can be hard to test for every eventuality - just seems more annoying when you've spent £1700 on a top if the range product to find that within 2-3 weeks of release there's a problem.