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Photoshop Question?

Discussion in 'Photography Chat Forum' started by johnytrout, Mar 19, 2019.

  1. johnytrout

    johnytrout Here a lot

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    My Photoshop opens with a certain photograph every time I start up.
    Does anyone know how to change this so that I can open with a blank screen?
     
  2. oldgeezer

    oldgeezer Always on Premium Member

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    What do you mean a certain photo ?

    Is it the same every time or the last one you opened last boot up ?
     
  3. johnytrout

    johnytrout Here a lot

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    It is the same photo every time I open photoshop
     
  4. oldgeezer

    oldgeezer Always on Premium Member

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    Can you post a screen shot to show us ?
     
  5. johnytrout

    johnytrout Here a lot

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    I'm not sure if it's allowed.... I was doing a tutorial on cutting out hair in P.S
    Anyway, some how the same picture comes up every time I open
    Screenimage.jpg
     
  6. rebel06

    rebel06 Without a cause Moderator

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    When you close PS does it ask if you want to save the open image?
     
  7. rebel06

    rebel06 Without a cause Moderator

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    You could try and reset your PS to factory settings.
    Press these 3 keys CTRL ALT SHIFT and right click PS and select open .... do not let the 3 keys go ... a pop up will come on and ask if you want to rest.
     
    Last edited: Mar 23, 2019
  8. oldgeezer

    oldgeezer Always on Premium Member

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    I've never come across this ever. The title of the open document is huge and duplicates across the title bar which seems strange. Also try emptying your Cache.
    Do what Paul suggests and if it doesn't work I would re install photoshop.

    When you click to close the photo, what does it say.
     
  9. rebel06

    rebel06 Without a cause Moderator

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    It's not just the image by the look of it, as it also contains layers and layer masks.
     
  10. johnytrout

    johnytrout Here a lot

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    Yes, I realized that Rebel ... I merged all layers and saved, then shut the image down.
    I close photoshop as usual. when I open, it is back again.
    I will try the reset to factory settings
     
  11. SeanNeedham

    SeanNeedham Ol' Sparky Honorary Life Member

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    The document title is a clue. This is a recovered document, one that didn't close properly or save correctly when it was worked on (either because PS crashed or for some other reason).

    This image will be in a hidden folder under "<system drive>:\Users\<user name>\AppData\Roaming\Adobe\Adobe Photoshop <version>\AutoRecover". You'd have to go in to Window Explorer configuration to make the hidden folders visible (namely AppData) and from there go down in to the Adobe Folders and clear out the Auto Recover folder, empty the trash and then restart Photoshop and it should be gone.
     
    oldgeezer likes this.
  12. johnytrout

    johnytrout Here a lot

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    Thank you for your input Sean..
    I have just made my hidden folders visible and went through your suggestions, but the Auto Recovery Folder is empty
     
  13. SeanNeedham

    SeanNeedham Ol' Sparky Honorary Life Member

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    It may be under <drive letter>:\\Users\User\AppData\Local\Temp, if you've got a scratch disk assigned in Photoshop, it could be in there.

    I don't know if it'd work under Windows as last time I touched it on Windows was pre-CS5, but it may be possible that if you right click on the document title (the tab) a context menu will open out with a some options and one of them may be (it is there on MacOS) "Reveal in System Explorer" and that should take you directly to the folder where it is loading from.
     
  14. johnytrout

    johnytrout Here a lot

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    OK' Have tried all that. The problem still exists but I can live with it.. Just so annoying tho'
     
  15. SeanNeedham

    SeanNeedham Ol' Sparky Honorary Life Member

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    Haven't got a clue to where it's coming in from then if it's not in one of the default locations; you might get some answers on the Adobe forums, but I'm out of suggestions!
     
  16. rebel06

    rebel06 Without a cause Moderator

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    Did you try a factory reset ?
     
  17. SeanNeedham

    SeanNeedham Ol' Sparky Honorary Life Member

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    Resetting the factory preferences for Photoshop doesn't reset the auto-recover, I thought it didn't but just set the whole process up deliberately to check; it'd be a bad bit of design if by having to reset something to recover something else in the chain also destroyed whatever was trying to be recovered.

    The more I'm pondering this one, the more it seems to me that the problem is outside of Photoshop, perhaps a disk permissions / file ownership error or there's a corruption in the user accounts. A temporary file shouldn't be persistent unless there was something else making it as such. At this point here, I'd be in to the terminal and running a permissions rebuild ("icacls * /T /Q /C /reset" on Windows) on the disk(s) of the machine, then manually removing the caches and auto-recover folders and letting PS rebuild them next time.
     
  18. DonS

    DonS Stuck in Toronto Moderator

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    Nuke from orbit? Uninstall, scour the registry and drive for leftovers and reinstall?
     

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